frequently asked questions
orders + shipping
When do I need to order for Christmas?
Order by December 11 for Christmas delivery with ground shipping in the US. After that, choose a faster shipping option at checkout.
Do you offer free shipping?
Yes. Orders over $59 ship free within the USA.
How fast do orders ship?
Priority Mail orders ship the next business day, and every order comes with tracking.
Do you ship internationally?
Yes, to a limited number of countries. Available countries and shipping options show at checkout.
What is your return policy?
You can find all the details in our return policy.
What's your mailing address for letters and returns?
5281 Olympic Drive, Unit A
Gig Harbor, WA 98335
gifts
Can I add a gift note?
Yes. Add a handwritten note on a seasonal watercolor card at checkout for $4.95.
Can I give an online class as a gift?
Yes. Choose the gift option at checkout, and the recipient will get an email with a link to the class.
Do you offer gift cards?
Yes. Shop gift cards.
painting
Which workbook should I start with?
Choose the one you feel most inspired to paint. If one sparks your interest, there's a good chance you'll enjoy it most.
Which brushes should I start with?
A size 2 and a size 6 round brush handle most watercolor painting when you're starting out.
Do I need to know how to draw?
No. Every page comes sketched, so you can start painting right away.
help
How do I get help with my order?
Chat with us, or email [email protected]. Support hours are Monday to Friday, 9am to 5pm Pacific.
Do you sell wholesale?
Yes. Visit our wholesale site.